Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Triggers are a part of the task template that contain contains the filter combinations requires required to trigger the tasksA trigger set up requires the following.

...

Elements of a Trigger

Term

Description

Trigger Name

Any name can be given to the trigger.

Parent Name

Description

Any description can be provided for the trigger.

Filters

  • Filters are used to select the applications

...

  • to receive the inTouch items

...

  • .

  • Each combination of filters is a new trigger.

  • At least

...

  • one filter is required to create a trigger.

...

  • Up to

...

  • seven filters are allowed to be added.

  • If a task contains Triggers 1 and 2

...

  • this implies that are 2 ways to trigger a task

...

Depending on whichever trigger’s filter conditions are satisfied

...

Get approximate count button

...

The button is enabled for all status and activity filter types except for “Send Immediately”

...

The user can get an approximate count of results (applications) from the task if it were to be executed with the selected filters and triggers

...

  • , both trigger one of the conditions that must be met to trigger the task.

Dependent Task

Tasks (emails or SMS) can be combined (by an admin) with a dependency timer which removes the dependency on how long a user has been in a defined status.