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Description

The starting point of branching is User Registration where all users have the ability to create/, edit/, and delete a branch.

This article describes the following information about branches:

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Table of Contents
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outline

Primary branch

false
styledefault
typelist
printabletrue

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Branch Types

Primary Branch

  • This is the branch to which the user belongs

    to

    .

  • A user can only be assigned to one branch at a time.

  • The default value is Default.

Branch

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Permissions

  • The

    These are the branches to which the user has

    view permission

    View permissions for leads.

  • The user can view, take, and assign leads belonging to these branches

    Can assign users

    .

  • Users can be assigned to have permissions to all, multiple branches, or a specific branch with the associated data.

  • All permissions grants access to view all branches.

  • The default value is Default.

    image-20241104-235643.pngImage Added

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Creating a New Branch

Users also have the ability to may add a new branch via User Registration. The following pop is displayed Add New Branch popup opens when the user clicks on the + sign next to branch the Branch field.

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A green

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popup notification appears confirming that the new branch has been created.

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Editing an Existing Branch

Users also have the ability to may edit an existing branch via User Registration. The following pop is displayed Edit Branch popup appears when the user clicks on the edit Edit button next to branch the Branch field.

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The updated branch is saved by clicking the Update button on the Edit Branch popup.

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A green

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popup notification appears confirming that the branch has been successfully updated.

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Deleting an Existing Branch

Users also have the ability to may delete an existing branch via User Registration. The following pop is displayed Delete Branch popup appears when the user clicks on the delete Delete button next to branch the Branch field.

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The Delete Branch popup confirmation window

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appears. If the selected branch is associated

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with active users or campaigns, a notice

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appears asking the user which branch

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the deleted branch should be reassigned to. This is required if:

  • You are

    The user is deleting a Primary Branch for users. A new branch MUST be selected.

  • You are

    The user is deleting a branch associated with a Lead Campaign. Replacing the branch is optional.

  • You are

    The user is deleting a branch associated to an External Partner. Replacing the branch is optional.

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Once the user clicks the Delete button,

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the Deleting Branch popup appears to reconfirm the deletion.

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A green popup notification appears confirming that the branch has successfully been deleted.

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