New Features/Enhancements
Highlights
Review:
- KAT-14480Getting issue details... STATUS
Sales Manager Report: Ability to Choose Customer Type
What does this mean to Sales Managers and Admins?
- KAT-12752Getting issue details... STATUS -Customer Type
A new filter is available for the Sales Manager Report. The Customer Type filter will allow you to view the results for Borrower applications or Partners.
Review the updated article with Rebecca: Sales Manager Report .
Marketing Report Additional Filters
What does this mean to Marketing Managers?
The Property State filter will allow you to filter the results for the property state of the applicants.
The Primary Agent filter will display the results based on the Team or Agent.
The Loan Purpose filter will allow you to filter the results to the purpose of the loan, such as Purchase, Refinance No Cash-Out, Refinance Cash Out, Construction Permanent, and others.
- KAT-14058Getting issue details... STATUS Marketing Report updated article
Preset Reports: Option to Include Inactive Users in Reports
What does this mean to Sales Managers and Admins?
- KAT-14275Getting issue details... STATUS
When using Preset Reports, the system excludes inactive agents' applications when All is selected in the Team/Agent drop-down. This will remain the default option for Preset Reports. A new toggle (Include Inactive Agents) is being added to My Pipeline Preset Reports, allowing you to include inactive agents' applications.
Pro Tip: Users can see the entirety of leads. If you want to see any reporting with all leads and any applications that were funded or are still assigned to the inactive user, they will not display.
Article updated Preset Reports Article.
Integrations: Meridian API can Query TPO Contacts in Insellerate
This functionality will be available on 2/28/23.
What does this mean to Admins?
The Meridian API can be leveraged to Sync with the Organization’s Insellerate Partners.
- KAT-14333Getting issue details... STATUS
I did not update the article didn’t think it necessary need to review it with Rebecca: /wiki/spaces/INSPT/pages/2306277407 i
User Registration Inactive Users
What does this mean to Admins?
The notification showing the remaining leads assigned to the user will be broken into Primary and Secondary assignments when viewing the notification.
- KAT-14055Getting issue details... STATUS
Updated Article: User Registration
User Profile Additional Options (can’t get this to work- working with Eric)
What does this mean to Admins?
Local Dial Presence
If your organization uses Local Dial Presence, you can have a toggle in the User Profile to Turn On/Off Local Presence. This toggle is permission-based and would not appear if your Organization/Role/User does not have permission. To use this feature, open a Customer Support ticket if you would like permission within your organization.
Editable Caller ID
The Caller ID field in the User Profile by permission can be editable. To use this feature, open a Customer Support ticket if you would like permission within your organization.
- KAT-14412Getting issue details... STATUS
Encompass TPO fields available
What does this mean to Marketing Managers and Admins?
Additional fields are available to use in the Application Panel and for inTouch Engagements.
- KAT-14464Getting issue details... STATUS
Partner Workflow Enhancements
What does this mean to Loan Officers, Sales Managers, and Admins?
Referral Partner Report Updates
Added Referral Partner Status Column
- KAT-14190Getting issue details... STATUS
A column was added for the Referral Partner Status to the Referral Partner Report. This will show you the status section the lead is in on the report.
Ability to Group by Column
The Referral Partner Report results can be grouped by column. This option also exists in the Marketing Report.Article updates:https://insellerate.atlassian.net/wiki/spaces/INSPT/pages/edit-v2/2321907713
Action Tools: Ability to Edit a Partner
A new action tool is available only in the Partner Workflow. Users will be able to edit Partner information.
Partner Duplicate Management Admin Panel
Admins will be able to review and manage duplicate Partner entries.
- KAT-14474Getting issue details... STATUS
Bugs
Lending QB Name Change
Issue: Lending QB name changed to Meridian Link updated throughout the system.
Status: Resolved
- KAT-14243Getting issue details... STATUS
Encompass TPO- Duplicate Company codes and Partners
Issue: Duplicated company codes were created during Encompass Sync.
Status: Resolved
- KAT-14482Getting issue details... STATUS
Server Errors when Sending Notifications
Issue: Notifications failed to send due to missing OrgId
Status: Resolved
- KAT-14488Getting issue details... STATUS
Referral Partner Report Error
Issue: When running the Referral Partner Report, the system was having errors.
Status: Resolved
Referral Partner Report Grouping
Issue: The Referral Partner Report is missing the grouping feature.
Status: Resolved
- KAT-14644Getting issue details... STATUS
Sales Manager Report
Issue: The Internal Transfer column was not displaying results when clicking on the count number to open the lead details.
Status: Resolved