Overview
The Content Library is in BETA testing and the product interface and images are regularly updated to ensure that the latest enhancements are documented. Some screenshots may not be in sync due to ongoing changes.
The content library provides a collection of templates covering various topics that tags can organize. This includes email templates for your agents to use within your organization. These templates can empower agents to communicate with their customers efficiently and in the tone set by your organization. The content library is designed to be adaptable and customizable to suit your organization's needs.
The content library can serve as a central location where marketing departments can upload content for agencies. Content creation is based on the permissions set by the organization. Your users, depending on permissions, may be able to upload content directly. This allows for a streamlined process of creating and distributing content, ensuring consistency and professionalism across all communications. Ultimately, the content library can be invaluable for organizations looking to improve customer communications.