New Features/Enhancements
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The export function for User Registration is being enhanced to include all fields as well as and inactive users.
User Registration Edit
inTouch Engagement Report
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The engagement report option was added not to include webhooks when running the report. Turing the webhooks off while running the report will significantly improve the speed of loading the report. Very few Engagements include the use of webhooks.
Engagement Report Edit
inSight: My Pipeline - My Reports adding Preset Report Name
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The My Reports grid will have an additional column added to the table to show the Preset Report Name to the table grid. This will make it easier to reference the report you pulled when you are ready to download or delete it.
My Reports Edit
inTouch: Path | Template added to Email Report Grid
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This enhancement will add a column to the Email Report Grid to show the Task Name } Template Name to the grid. This will allow you to preview the report content without going back to inTouch for review.
Email Report Edit
Review:
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Bugs
inTouch Signature Blocks: Branch Phone Number
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Issue: Some SMS messages were coming in out of order. Research indicates the problem results from carrier error in sending the SMS.
Status: Resolved
Should I cover this bug:
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Jira Legacy
Do not announce but requires video updates:
AgentConnect: Remove fields- User Registration
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