New Features/Enhancements

Highlights

inTouch: System limits added for the maximum number of emails and RVMs, SMS sent daily

What does it mean to Marketing Managers, Sales Managers, and Admins?

We want to ensure you are getting the most from your Engagements. Phone carriers and email providers are watching for SPAM messages. We are setting limits at the organization level as a layer of protection. These limits are in place to protect your number and domain reputation against accidental sends to large data sets.

New daily limitations in inTouch:

• Email: 100,000

• SMS: 10,000

• RVM: 10,000

inLead: ICR numbers not allowed in user profiles

What does it mean to Marketing Managers, Sales Managers, and Admins?

Insellerate does not prohibit users from using an ICR number as a work number in a user profile. A user profile containing an ICR number creates a loop between the user profile and inbound call campaigns. ICR numbers should never be used as user profile phone numbers. Insellerate will now display an error and will not allow ICR numbers to be added to the user profile.

User Profile

inSight: Webhooks Report

What does it mean to Marketing Managers, Sales Managers, and Admins?

A new permissions-based report was added for Webhooks. It will display the most recent 100 webhook events and results. If you want access to this report, you must request access via support.

Open

Open

inSight: My Reports optimized

What does it mean to Marketing Managers, Sales Managers, and Admins?

My Reports processing was redesigned to optimize performance, notification, and speed of delivery of reports in the queue and running.

Bugs

inTouch: Partner Dropdown Field results

Issue: The partner fields in the filter setup were not displaying all results.

Status: Resolved

inTouch: AgentConnect Static Flyer Search

Issue: Search results were not pulling up all flyers within a search result.

Status: Resolved

inTouch: Negated Filter

Issue: The Negated Filter did not include the Null and Exclude Null.

Status: Resolved

Sales Manager Report

Issue: Calls not tied to an application are not displaying on the SMR report.

Status: Resolved

Integrations: Mortgage Coach Fields

Issue: Field lengths need to increase to display full results.

Status: Resolved

External Contact API - Mobile Phone Updates

Issue: The external API to update the mobile phone was not updating even though the response showed success.

Status: Resolved