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Classic - Columns in Text Messages

Classic - Columns in Text Messages

Owned by Rebecca Kornblum
May 03, 2024

The Text Messages section contains details of text messages sent and received by the agent. Clicking on any of the counts displays the SMS Details popup. See the SMS Details article for more details.

 

Columns

Column Name

Column Filter Type

Description

Column Name

Column Filter Type

Description

Sent

Number

All text messages sent by the agent to applications assigned to them

Received

Number

All text messages sent by the borrower and received by the agent

 

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