/
Classic - How To: Use the Team/Agent Dropdown

Classic - How To: Use the Team/Agent Dropdown

Owned by Rebecca Kornblum
May 03, 2024

Step-by-Step Guide

  1. To change the user (role), navigate to the Team/Agent dropdown in the upper left corner of the screen.

  2. Select the arrow button beside the name of the agent/role to expand and see all agents.

  3. Select an agent. The inFlow screen refreshes to show all inFlow details for that specific agent.


Related Articles

Filter by label

There are no items with the selected labels at this time.

 

 

Related content