My Reports

My Reports

Description

My Reports is a permission-based page used to run reports based on the entire organization’s data. It is usually used by the organization’s administrators.

This article covers the following topics:


How to Access My Reports

  1. Select My Reports from the inSight dropdown menu.

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  2. The My Reports page opens.

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Report Types

Reports can be retrieved based on selected filters.

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All Application Roles

  • All applications assigned to an agent

  • Multiple agents can be assigned to the same application

All Created and Updated Leads

  • All created and updated leads

All Follow-Ups

  • All leads with a follow-up action tied to them

All Leads

  • All applications within the organization

All Prospects

  • All leads within the organization


Columns

Column Name

Description

Column Name

Description

Report Type

Type of report being run

Report Name

Name of report being run

Requested

Time and date on which the report was requested to be run

Status

Status of the report as it is being run:

  • Queued - status displayed immediately after the user selects a report and clicks Run Report

  • Running - status is displayed after Queued when the report is being generated

  • Success - status displayed after the report has been successfully run and is available for downloading

  • Error - status displayed where there has been a system failure while processing the report

Completed

Time and date when the report finished running


Buttons on My Report

Run Report

The Run Report button is disabled by default and is only enabled after you have selected a report to run from the Report Name dropdown.

  1. Select the type of report to run.

  2. Click the Run Report button.

  3. A green popup notification is displayed to notify you that an email will be sent when the report is ready.

  4. Refresh the page to see the query status of the selected report.

     


Download a Report

The Download button is displayed only after the report has been run successfully and is ready to download. Once the button is displayed, it is always enabled. You can download the report any number of times.

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Save/Load/Clear Grid Settings

See the Saved Report Views article for details.